Video: 3 uses cases on becoming a digital business

Posted: 31 October 2017
Simon Xistouris at GovDC

AC3 recently attended the GovDC Marketplace event as a platinum sponsor on Tuesday, 14 September 2017 at the Royal Randwick Racecourse.

The event saw hundreds of NSW State Government officials come together with industry leaders to discuss how to harness the power of ICT as a service.

"We think GovDC is a fantastic platform for Government and industry to come together and collaborate" AC3 CEO, Simon Xistouris said. "There is a lot of momentum and it is a great story around trying to execute the NSW Government Digital Strategy. Being part of it is fantastic".

In addition to having a booth on the floor, we had two opportunities to present to the delegates. AC3 Head of Service Integration and Management (SIAM), Claudia Couzi led a break out session on SIAM in the Real World. Claudia shared the ins and outs of SIAM, including vendor management, governance and continuous improvement.

When asked what opportunities there are for government when it comes to service delivery, Simon said that SIAM is the next evolution. "That's where we're trying to push and that's what a lot of people are interested in."

Simon also had the opportunity to present on the main stage of the event. Simon spoke about one of the key priorities in the strategy; Digital on the Inside. Simon expanded on three use cases around being a truly digital business, including service desk integration and online service catalogues.

To watch Simon's full presentation and get some helpful tips on becoming a digital business, as well as aligning with the NSW Government Digital Strategy, click here.

Watch the video.