Event Round Up: ServiceNow NowForum

Posted: 30 October 2017
AC3 at NowForum

AC3 attended NowForum at the International Convention Centre on Wednesday, 25 October 2017 as an exhibitor. Hosted by ServiceNow, the event saw 1400 people walk through the doors to "learn directly from the experts driving the future of digital transformation".

This was our first year as a sponsor of the event and it was a great opportunity for us to announce to the ServiceNow world that we have officially formalised our partnership status; we're both a customer and a registered partner. Our Head of Service Integration and Management (SIAM), Claudia Couzi, said that 'this makes us a really unique MSP to partner with when it comes to ServiceNow as we can leverage not only the partner resources, but also our own experience. By using ServiceNow operationally within our business, we have real life experiences and learnings that we can turn into pragmatic advice and solutions, which we love sharing with our customers'.

To demonstrate our capabilities on ServiceNow, we offered delegates of NowForum a free, no obligation Service Management Health Check. We would like to extend this to anyone we didn't get a chance to talk to at the event. What's involved? We will help you identify process improvements, find ways to optimise your processes and prepare for upgrades. Our SIAM team will:

  • Analyse your ServiceNow usage with a custom report.
  • Review your existing version and upgrade strategy.
  • Complete an ITSM incident review, including call type, method, workflows, category usage and more.
  • Deliver a presentation of results and recommendations.

If you would like a free, no obligation health check, please contact us on 02 9199 0888 or info@ac3.com.au